Getting a job referral is exciting. But knowing there is a process can make all the difference.

Recently, I watched this scenario unfold: a candidate found a role that matched their job requirement and career goals through our referral marketplace – ePosting Corp. The candidate even got shortlisted by the referrer. Excited (which I completely understand), this candidate immediately applied directly on the company’s website for the same role – not realizing there is a different application process for referrals. This resulted in issues with the referrer.

What happens when you apply to the referral position directly first? Many company systems automatically block duplicate applications, meaning your referrer can't submit you as a referral candidate.

Here’s what happens behind the scenes when companies have employee referral programs:

- Your referrer initiates the process by finding the position on the referral portal. The referrer submits all of the required information – contact, resume, etc.

- The candidate will get a unique link via email to complete the remaining steps in the referral process.

Quick tips for candidates seeking referrals:

- Have a discussion with the referrer before any submission. Many times, you can get some last minute insight to the position/company, referral process or even resume changes.

- Candidates requesting a referral are encouraged to respond to any requests as quickly as possible. A timely response helps maintain the momentum of your application and demonstrates professionalism. Please note that delays can impact whether your resume will be seen by the hiring team.

- Wait for that referral link before applying. I know it’s tempting to jump on an opportunity immediately, but patience here will pay off and eliminate issues.

- Only one referral per role is possible. The first person to submit your referral “owns” the referral process – meaning no one else can submit you or receive referral credit (if exist) from the company if you get hired.

- You can be referred to multiple positions at the same company. However, each role has its own unique referral link that won’t work for other roles.

Understanding how modern hiring systems work matters. It can be the difference between getting an interview and never hearing back.